Store Policy
At One Race Alliance, we believe that all people are part of one race, the human race. We strive to create apparel that celebrates our shared humanity and promotes unity and understanding. Our store policy is designed to ensure that all customers have a positive shopping experience. 1. All orders must be placed online. 2. All orders must be paid for in full before they are shipped. 3. All orders must be shipped to the address provided at the time of purchase. 4. All orders must be returned within 30 days of purchase, unworn or used, for a full refund. 5. All returns must be in their original condition and packaging. 6. All items must be inspected upon receipt and any damage must be reported within 48 hours of delivery. 7. All items must be returned with a valid receipt. 8. All items must be returned with the original tags attached. 9. All items must be returned with the original packaging. 10. All items must be returned with a valid tracking number.
Privacy & Safety
At One Race Alliance, we work with a third-party drop shipping company to fulfill our orders. We want to assure you that we take your privacy very seriously and have implemented measures to protect your personal information when using this service. Please read our privacy policy below:
Personal Information: When you place an order through our website, we collect personal information such as your name, email address, shipping address, and payment information. This information is necessary to process your order and provide you with the best possible shopping experience.
Because we use a drop shipping company to fulfill your order, we may share your personal information with them in order to facilitate the shipping and delivery process. This information will only be used for the purpose of fulfilling your order and will not be shared with any other third-party companies.
Data Security: We take the security of your personal information very seriously and have implemented measures to protect it from unauthorized access, disclosure, and theft. We use industry-standard encryption technology to protect your personal and financial information during transmission and storage. Your credit card information is never stored on our servers and is securely processed by our payment gateway provider.
The drop shipping company we work with also takes the security of your personal information seriously and has implemented measures to protect it. They have implemented industry-standard encryption technology to protect your personal and financial information during transmission and storage. They also follow all industry regulations and guidelines set forth by local and federal authorities.
Opt-Out: If you would like to opt-out of receiving marketing communications from us or our drop shipping company, you may do so at any time by contacting our customer service team or the drop shipping company's customer service team.
If you have any questions or concerns about our privacy policy when using a drop shipping company, please do not hesitate to contact us. We are committed to providing our customers with a safe and secure shopping experience.
Payment Methods & Fees
• All Major Credit Cards & Debit Cards
• PAYPAL (from 2.9% + 30¢ per transaction)
• Afterpay (fees may vary)
• Credit/Debit Cards from 2.9% + 30¢ per transaction
• Apple Pay from 2.9% + 30¢ per transaction
• Tap to Pay on iPhone from 2.6% + 20¢ per transaction
• Wix Point of Sale from 2.6% per transaction